FAQ'S

Any questions? We're here to help

How do I post a job on JollofWorks?

To post a job, register as an Employer by clicking the “Register” button and entering your company details. Once registered, you can create and manage job listings from your dashboard.

What are the costs associated with posting jobs?
We offer both free and premium listing options. Premium listings provide enhanced visibility and additional features. Please refer to our Pricing page for detailed information.
Can I customize my company profile?

Yes, after registration, you can personalize your company profile by adding a logo, company description, and other relevant details to attract potential candidates.

How can I feature my company on the homepage?
We offer featured employer spots on our homepage. To learn more about this service and its pricing, please contact our support team at Contact Support
Is there a limit to the number of job postings I can have?
There is no limit for premium listings. However, free listings may have certain restrictions. Please check our Pricing  page for more details.
How do I apply for jobs on JollofWorks?

First, register as a Job Seeker by clicking the “Register” button and entering your personal details. Once registered, browse available jobs and apply directly through our platform by following the application instructions provided in each listing.

Is there a fee for job seekers to use JollofWorks?

No, our platform is 100% free for job seekers.

How can I retrieve my password if I've forgotten it?

Click the “Forgot Password” link located in the login section. Enter the email address associated with your account, and a password reset link will be emailed to you.

What is a Job Alert, and how do I set it up?

A Job Alert is an email or SMS notification that informs you of new job postings matching your preferences. To set up a Job Alert, log in to your account, go to your profile settings, and configure your job preferences and notification settings.

Can I unsubscribe from Job Alerts?

Yes, you can unsubscribe at any time by adjusting your notification settings in your profile or by clicking the “Unsubscribe” link in the Job Alert emails.

How do I delete my account?

To delete your account, log in, navigate to your profile settings, and select “Delete Account.” Alternatively, you can contact our support team at support@jollofworks.com for assistance.

Can I apply for multiple jobs simultaneously?

Yes, you can apply for multiple positions that match your qualifications. Ensure that your application materials are tailored to each specific role to increase your chances of success.

How do I know if my application was received?

After applying, you will receive a confirmation email. You can also track your applications through your dashboard under the “My Applications” section.

Is my personal information secure on JollofWorks?
We are committed to protecting your privacy and will never share your personal information without your consent. For more details, please review our Privacy Policy.
What information does JollofWorks collect from users?

We collect information necessary to provide our services, such as your name, email address, resume details, and job preferences. Additional information may be collected to enhance your user experience and match you with suitable job opportunities.

How is my data used by JollofWorks?

Your data is used to connect you with potential employers, send Job Alerts, and improve our services. We may also use aggregated, non-identifiable data for analytical purposes.

Can I request the deletion of my data?
Yes, you have the right to request the deletion of your personal data. Please contact our support team at support@jollofworks.com to initiate this process.
Does JollofWorks share my information with third parties?

We do not share your personal information with third parties without your explicit consent, except as required by law.

How does JollofWorks protect my information?

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. Access to personal information is restricted to authorized personnel only.

What should I do if I suspect unauthorized access to my account?
If you suspect any unauthorized activity, please change your password immediately and contact our support team at support@jollofworks.com for further assistance.
How often should I update my password?

We recommend updating your password every three to six months to enhance account security.

Does JollofWorks use two-factor authentication (2FA)?

Currently, we do not offer two-factor authentication, but we are continually assessing additional security features to protect our users.

How often are new jobs posted on JollofWorks?

New job listings are added daily. We recommend regularly checking our platform or setting up Job Alerts to stay informed of the latest opportunities.

Can I use JollofWorks if I'm not located in The Gambia?

Yes, while we specialize in job opportunities within The Gambia, international candidates are welcome to apply for positions where employers are open to foreign applicants.

How can I contact JollofWorks customer support?

For any inquiries or assistance, please reach out to us at support@jollofworks.com or call our hotline at +220 364 4500

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